Central Online and CCC101

Welcome to our community of learners. Central Community College (CCC) is founded on the belief that individuals working together as a community and for the community to succeed. We are dedicated to providing the best higher education in our 25-county service area and helping students reach their educational goals.

Currently, CCC uses the Canvas learning management system for all courses. The CCC 101 course provides helpful information on course navigation, activities, grades, and feedback to help students prepare for success at CCC.

Students can access the online course Your Guide to CCC (AVOC-1000-...) - CCC101 on their Canvas Dashboard.

Information on Canvas training workshops, the schedule, and video tutorials are also available on the college website in Central Online. The workshops and tutorials cover many topics that students may find helpful in navigating Canvas.

CCC Student Resources

Central Community College provides many resources to help students be successful. Information related to library resources, tutoring, academic success center, free software downloads, and "how to" information can be found in the "Help" link on the left.

Students can access information about student services offices, programs, and activities on the college's website.

CCC Helpdesk Information

HelpDesk for Students - (308) 398-7999 or (877) 222-0780 ext 7999

Service Center Portal / HelpDesk Online: access to service requests, report something broken, password reset tool, etc.

Service Center Locations:

- Hastings Platte Building Room 116
- Grand Island Wing 100 Room 112
- Columbus Resource Center Hallway

Canvas Support 24/7

Need after hours help to submit an assignment, discussion, quiz or help figuring out a technical issue? Central Community College has contracted with Instructure, the company behind Canvas, to provide Tier 1 support for all CCC faculty, staff, and students.

You can access this 24/7 support through the (?) Help [1] menu in the green global navigation bar on the left.

There are two choices for this 24/7 support:

[2] Chat with Canvas support (live chat, specific for students or faculty)
[3] Canvas Support Hotline (phone)

Canvas also provides a knowledge base, just click Search the Canvas Guides link at the top of the (?) Help menu. This knowledge base is very helpful if you need to find instructions for something you are not sure how to do.

You may also access the CCC Service Center Portal [4] from the Help where you can access the CCC Knowledge Base, submit a ticket, see the Service Center hours and phone number.

Screenshot of the Canvas Help menu

If you are accessing this course from a mobile device, please review the following: Mobile Guides - Canvas Student.